Leco Corporation
The one thing all laboratories need to be successful is results they feel confident in. Since 1936, millions of samples worldwide have been analyzed using LECO instruments for elemental analysis, thermal analysis, metallography, and mass spectrometry. Our comprehensive solutions for improving productivity include working with you to find the right equipment for the type of analysis you are doing — and providing you with the training, application support, and service you need to keep your lab running at its best.
We want to give you all the tools you need to succeed in your lab, and this means being there for you each step of the way—even after the sale.At time of installation, your LECO Service and Installation Engineer will provide you with a basic overview of how to operate your instrument and get started. However, LECO knows that the key to success in the lab with any new instrument is understanding how it works for you.In our on-site training classes, we show you exactly how to use your new instrument to its full potential. You’ll get hands-on lab experience in our state-of-the-art training facilities and learn about an array of topics specific to your recent instrument purchase, ranging from daily operation to troubleshooting, as well as how to use more advanced features.Virtual Training is ideal for customers who do not have the time or resources to attend one of our On-Site Training Classes. These live, interactive courses are conducted by LECO’s training team via a web conferencing tool. Meeting times and topics can be arranged and customized to fit the attendee’s schedule. This option is also ideal if you have multiple people from one lab or company that would like customized training.
Since 1936, millions of samples worldwide have been analyzed using LECO instruments for elemental analysis, thermal analysis, metallography, and mass spectrometry.
Sometimes downtime is unavoidable, however, and when that happens, our dedicated network of Global Service and Support technicians will help get you up and running as quickly as possible. Support is available at your facility or ours, by phone, online, or through our SmartLine Remote Diagnostics system, available on most of our instruments. Service and A2LA-accredited calibrations are also available for our LECO-supported optical equipment.Phone and internet (e-mail) support through our Global Service and Support network is included with every instrument purchased from LECO free of charge. Features such as Preventive Maintenance Packages, on-site visits, and SmartLine Remote Diagnostics may incur additional charges. Your LECO Sales Representative can provide you with more information on what additional service packages would be the best fit for your instrument and laboratory needs.
